Returns Policy

We want you to love your FocusCap.

If for any reason you are not completely satisfied with your purchase, please email hello@focuscap.net within 100 days of original purchase for instructions on how to return FocusCap for a full refund or exchange. Returns must be in original condition. Return shipping costs are responsibility of the buyer. 

If your item(s) are broken or defective, please email us right away at hello@focuscap.net so we can make it right!

Warranty

All FocusCap units include a 1-year limited warranty. For warranty support, please email us at hello@focuscap.net.

Warranty Details: DHVG - Handels- und Vermittlungsgesellschaft mbH warranties its FocusCap products to be free from defects in materials and workmanship for 1 year from the original date of purchase, provided that the product is used in a working environment. No payment will be issued. This limited warranty does not cover failures due to abuse, accidental damage, or when repairs have been made or attempted by anyone other than DHVG - Handels- und Vermittlungsgesellschaft mbH. No liability on this warranty shall be incurred in the respect to damage or loss occurring during transit to or from the purchaser. This warranty is personal to the original purchaser and is nontransferable. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.